Versature Hosted PBX Competitive Advantages
These are some of the many reasons that Versature Hosted PBX service is superior to other options that you may be considering:
We're better by the numbers: | | 200+ | Number of Canadian cities where the Versature network is present.
| | 60% | Year-over-Year growth of the company - we're here to stay ~!
| 93%
| Customer retention from our very beginnings - even without a contract!
| 30%
| Amount of Versature business that comes through customer referrals. | 30-day
| No-hassle, unconditional money-back guarantee (including hardware). | 1%
| Average customer churn rate.
| | 0 | Number of T1 lines you need to use Versature's Hosted PBX. | .. and we're better by our actions: |  | We use our own Hosted PBX system ourselves. Although it's hard to believe, not all providers do.
|  | Our Ottawa-based "611" helpdesk answers ALL customer calls between 8:00AM and 6:00PM EST.
|  | We can provide additional technical support services for customers' servers, PCs and networks as required.
|  | We're neutral - we work with many different vendors and ISPs. |  | We don't make our customers sign contracts and we don't lock them into hardware deals.
|  | We check every phone for quality and functionality before we ship it out.
|  | We provide self-installation videos/DVD for free
|  | We are Polycom-certified and we perform all of our own warranty exchanges, even cross-shipping phones in order to get you up and running quicker. |  | Our experienced provisioning staff will help you shape your phone system and avoid common pitfalls.
|  | We have a Service Level Agreement (SLA) and associated penalties for failing to deliver.
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